Trust is one of the criteria to meet new people for the first time made an important decision Mans. I mean, I think. If you want to buy a house, select a new computer or even decide where to take your partner to a dinner for a special occasion, what to do? You ask someone for their advice. In the case of the house a lot of people ask different agents or brokers for friends and family. And of course, you are right. This is a great effort. It also affects your life experience. If you choose the wrong house, you are every time you are reminded to walk to the front door.
What’s most personal experiences, and dinner with your partner? Get bad advice and therefore choose the wrong type of restaurant for a birthday or anniversary and you end up losing your money. No romantic evening for you on the weekend.
Casino genius aggregator independent online casino slots big win has recently conducted a survey, which had published some surprising results. The conclusion is that online casinos lose thousands of customers every day.
Jon Hingston, Customer Satisfaction Manager at Genie Casino says: “Our survey of 2500 players online over 100 online casinos is that players want personal service and one of the most important criteria for this personalized service is that the players rely want honesty and integrity… Sure it costs more to manage the casinos, but the increase will outweigh these costs. Results of the survey show that a casino players are still five times more if customer service meets their expectations. So given this information, it is now possible to understand is how we can help casinos offer this experience and fun.. “.
Why trust is so important that we talk about experienced players who just want to make money in this Hingston not tell us.? “Most of the players are new to the game, and a big community of people who are led by the complexity of the games, is the language we use is a source of confusion and feel overwhelmed. Casinos If lifers , you need to make your boyfriend wants to be. behave like a friend at school who taught him the rules of baseball or cricket English without laughing., you can enjoy the game more. “.
Bass Player Online Casino Genie 2500 played just over 1,400 respondents aged less than 12 months. Only 24% were loyal to a casino. More than 62% played four or more casinos.
Interestingly, those players who had played for more than 12 months, there was still a lot of players playing in the casinos of four or more, 48%. Alarmingly for online casinos 78% of them cited poor customer service as the reason for the inconsistency. Only 4% of the players have a place where they were found also fully faithful. But here’s the murderer. 100 Each of them said that why they stayed with their casino because of the “great customer service.” What makes you think it is not. Why is not my Casino is that?.
None of these 100 players have played in a casino ‘Top 20’. Casinos smallest act intelligently, react faster and the game character to try to compete in this field. And starts working.
So back to the question of trust. another figure. research 82% of respondents said a new online casino to test if recommended by a friend. 68% of people said they would try a new online casino, whether it is “highly recommended” by other players.
So, in summary, customer service and trust what the players want. The question is what to listen to the big casinos?.